After elderly Mrs. Bell has a heart attack, Amy takes in her Shetland pony Sugarfoot, to whom Lou grows surprisingly attached. Lou reminisces about learning to ride on Sugarfoot when she was young, and singing to him with Mrs. Bell. Ty's old girlfriend, Kerry Anne, from his past group home shows up looking for him, having taken a job in the kitchens at Briar Ridge. She manages to cause her fair share of trouble in the process, ripping off Soraya and stealing from Ashley, as well as creating friction with the Heartland family. Amy initially feels threatened by her, but Ty sends Kerry Anne on her way to BC, knowing that she is bad news.